Medical Administrative Assistant with B&C

The Medical Administrative Assistant program will cover how to effectively communicate with staff and patients, using both verbal and non-verbal communication, as well as assessing the impact of OSHA and HIPAA on a medical office. Students will learn to describe the different medical specialties and outline the role and duties of other allied health professionals, demonstrate professional written and oral communication, describe different types of appointment scheduling systems and ways of maintaining a physician’s schedule, explain how to create and maintain accurate patient records, describe the healthcare claim preparation process, and describe the various bookkeeping systems and show how to manage a billing cycle efficiently.

This series will cover the basic structure for reimbursement, HIPAA, and compliance. Students will obtain foundational knowledge in outpatient coding, reporting guidelines, anatomy, physiology, and medical terminology. They will apply knowledge and skill in the guidelines and proper use of ICD-9, ICD-10 CM codes and Evaluation and Management (E/M) services. Students will also learn skills necessary for the healthcare industry in professional behavior, to include interpersonal skills and personal behavior, as well as gain an understanding of basic skills needed in medical law and ethics.