The Medical Administrative Assistant program will cover how to effectively communicate with staff and patients, using both verbal and non-verbal communication, as well as assessing the impact of OSHA and HIPAA on a medical office. Students will learn to describe the different medical specialties and outline the role and duties of other allied health professionals, demonstrate professional written and oral communication, describe different types of appointment scheduling systems and ways of maintaining a physician’s schedule, explain how to create and maintain accurate patient records, describe the healthcare claim preparation process, and describe the various bookkeeping systems and show how to manage a billing cycle efficiently.
According to The Department of Labor, the overall employment of Administrative Assistants is expected to grow 29 percent from 2016 to 2026. Medical Administrative Assisting is the only occupation that is expected to have much faster than average employment growth. This is driven by the rapid growth of the healthcare industry.
The Medical Administrative Assistant student will complete instructional and laboratory procedures for a period of up to 18 weeks in length. Successful completion of all courses is required to receive a program certificate of completion.
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